Rates and Policies

Rates *

Sept. through May - $229 per night for up to 4 people
June through August - $269 per night for up to 4 people
$15 per extra person per night for more than 4 people

-Please add 7% lodging tax-
Rates are subject to change
Cleaning Fee - $45

• Maximum Occupancy 8 persons
• Absolutely No Smoking
• Pets welcome on approval with $10 per pet, per day, non-refundable pet fee

Our Policies

If you have any questions or comments regarding this information, please don’t hesitate to contact us.

CUSTOMER SATISFACTION. It is our goal to provide each of our guests with a wonderful stay. We want you to feel completely satisfied with time here. If at any point during your stay, you need something, or feel we have not met your needs, please contact us immediately. We aim to be very flexible in meeting each of our guest’s needs.

CHECK-IN: 4:00 p.m. CHECK-OUT: 11:00 a.m.
Our minimum stays for all rentals: 2 nights
Holidays 3 night min.

OCCUPANCY LIMITS & USE OF PREMISES: The tenant certifies the limitations of this dwelling have been carefully read as set forth in this Rental Agreement. The Tenant agrees to the limitations of persons permitted to occupy the premises and agrees to abide by such limitations. Tenant agrees that if such limitations are exceeded the Property Owner shall have the right to cancel this agreement. In the event it becomes necessary to cancel this agreement as provided for in this clause, any money paid by the tenant will be forfeited by the tenant as liquidation damages. I UNDERSTAND THAT I MUST BE 25 YEARS OF AGE OR OLDER TO RENT THIS HOUSE.

SECURITY DEPOSIT: A Visa or MasterCard credit card is required to be on file for every renter and is considered your “security deposit”. If there is a claim for damages, loss or excessive cleaning made, the tenant will be notified of such by First Class mail or by phone and copies of charges will be sent. Replacement value will be charged on any missing or damaged items. If there are damages, loss or excessive cleaning required you authorize YOUR NAME HERE to debit and process your credit card for the necessary charges.

RESERVATION DEPOSIT: A valid credit card number must on file to secure a reservation The reservation deposit of 50% (this includes 50% rent, cleaning fee and taxes) will be charged at the time of booking. A credit card is required to be on file and will serve as a security deposit for any loss, damages or anything beyond normal cleaning that may be required.

All balances are due 30 days in advance of occupancy or immediately if the reservation is made within the time period. A 6% city tax and 1% state lodging tax is assessed on the daily rate.

CANCELLATION POLICY: The reservation deposit is refundable, less a $50.00 cancellation fee if canceled 30 days or more prior to your scheduled arrival. No refunds are given if canceled less than 30 days before scheduled arrival, unless we re-rent the home for the dates confirmed to you. If the home is re-rented your deposit, less the $50.00 cancellation fee, will be returned to you. No refunds will be given for early departure.

It is important to understand our cancellation policy before making your reservation.

Costa Sur Vacation Home recognizes the need to protect our client’s trip investment. We recommend that all travelers purchase travel protection insurance thru CSA Travel Protection in the event of unforeseen circumstances. For a full understanding of benefits available to you please go to www.vacationrentalinsurance.com or request a flyer with your reservation specialist.

CLEANING FEE: $45.00. Our fee covers the cost of normal cleaning of the home after you leave. Excessive cleaning needed, or removal of pet hair from restricted furniture and bedding is extra and will be charged to your credit card.

CLEANING RESPONSIBILITIES: Upon your departure, you will be expected to

  • Take the garbage to the outside receptacle
  • Run the dishwasher and wash all dishes,
  • Wash and dry a load of towels.

Guest(s) shall leave premises in clean, undamaged condition. The tenant is responsible for the care of the premises, appliances and furnishings and for any damage by negligent or wrongful acts caused by the tenant, tenant’s guests or pets.

ACCIDENTS HAPPEN, if you have a spill please soak up with paper towels and call immediately and we will tell you how to take care of the spill. Most stains can be prevented if treated immediately and properly. If you have baby or small child that wets the bed please provide a waterproof pad to prevent stains on the bedding. If you have an accident in the beds please soak linens in cold water immediately. Please do not wash and dry towels or linens that have been stained-leave a note on them and we will treat them. When you wash our sheets and towels DO NOT mix light and dark colors together. DO NOT use bleach or any detergent with bleach on any of the linens or towels. DO NOT wash our comforters, duvets, pillow shams or other items of the same type. If you have any questions about the laundry please call.

CARPETS: Every effort is made to keep the carpet in good clean condition for all our guests. You will be responsible for any excessive soiling of the carpets and substantial stains created during your stay. Please remove your shoes if they are dirty and clean up after yourself to avoid additional carpet cleaning charges.

PETS. We welcome approved pets to our home. Please inquire. We charge a $10 per pet, per day non-refundable pet fee.

Do not bring a pet to the home unless it has been approved. If you choose to bring an unauthorized pet into one of our homes, you will be asked to leave, forfeiting all monies paid and you agree to pay for cleaning and/or any other repairs caused by your pet.
Pet Rules:
1) Pets must be supervised at all times (please don’t leave your dog alone in the home).
2) Pets may enjoy the home from the floor only (please stay off of beds and furniture). Bringing along a dog bed and/or pet kennel is a good idea!
3) Please wipe paws off before entering the home.
4) Pick-up and dispose of all poop in trash cans when you leave.

SMOKING. Absolutely no smoking. You agree to pay $250 if you smoke inside the house, on the deck or leave cigarette butts outside, NO EXCEPTIONS.

LINENS: The home is supplied with linens, towels, cookware, utensils, glassware and dinnerware, garbage bags and basic spices. An initial supply of dish soap, dishwasher detergent, laundry detergent, toilet paper, paper towels and hand soap are provided, any additional amounts need to be provided by guest.

REPORT REPAIRS: We make every effort to make sure all equipment and appliances are in working order prior to your arrival. In the event that something as be overlooked and there is a malfunction with something inside the rental it is your responsibility to let us know immediately so can make every effort to get the repair work done right away. If you do not report the problem we can’t fix it. Guest(s) agrees that Costa Sur Vacation Home Owners, or their agents, may enter the premises for the purpose of making necessary repairs or maintenance when deemed necessary by owner.

LIABILITY AND DAMAGES: The tenant shall indemnify and hold Property Owners free and harmless from any and all liability, claims, loss, damage or expenses arising by reason of any injury, death or property damage sustained by any person including Tenant(s) or guest of the tenant, where such injury, death or property damage is caused by negligent or an intentional act of the tenant or any guest of the tenant.

Costa Sur Vacation Home and its owners are not and cannot be held responsible for lost or stolen items. A $15.00 service charge and C.O.D. costs are required if you would like us to pick-up and mail any items left in the home.

KEYS: We will met you at the rental with the keys on your arrival. A fee will be charged to replace lost keys.

NOISE/NUISANCE: Though Costa Sur Vacation Home is on a very large lot and is quite private, please remember that you have neighbors that are permanent residents, please be respectful of their peace and privacy. The Owner has the right to terminate this agreement and to ask disruptive Guest(s) to vacate the premises without refunding rent or deposits. Quiet hours are from 9 p.m. to 10 a.m.
Fireworks and firearms are PROHIBITED on the property.

SUBLETTING: Subletting is not permitted. Tenants who sublet may be subject to fines and/or immediate termination of this rental agreement.

Use of hot tub is at guests own risk. By signing this contract you agree to be responsible for all members of your party that are guests to the home. Guests agree to notify owners of any problems or accidents immediately. Guest understands and agrees that Costa Sur Vacation Home’s owners and any employees or affiliates, including but not limited to repair or maintenance personnel will not be held responsible for injury or bodily harm which may occur while using the hot tub.

TELEPHONE: No telephone access is provided. We recommend guests bring a cell phone.

INTERNET ACCESS: No Internet Access at this time.

IT IS YOUR RESPONSIBILITY TO CONTACT Costa Sur Vacation Rental IF ANYTHING NEEDS ATTENTION. This is to ensure your safety and that you have an enjoyable stay at the property.

EMERGENCIES DIAL 911.
Thank You and we hope you enjoy your visit to this beautiful area and will return!

Important: Policies are subject to change. Though every effort is made to keep the web version of our policies concurrent with our actual contract and policies, the web version is for general informational purposes only and may differ slightly from the actual contract. You should read the actual contract and policies carefully before you sign.

Call us now to reserve! 541-698-7113.

email us at costasurvacationhome@yahoo.com